> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ultramessenger.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Performer Verification Requirements

> Understand the requirements to become a verified performer and start earning on Ultra. Learn about age verification, identity checks, and payout eligibility.

## Becoming a verified performer

To monetize your content on Ultra, you must complete our performer verification process. This ensures a safe, compliant platform for all users and protects both performers and viewers.

<Info>
  **Quick verification**: Most performers complete verification in less than an hour. Have your government-issued photo ID ready and the process is straightforward.
</Info>

## Age requirements

Ultra is an 18+ platform globally (20+ in Thailand). All performers and customers must meet the minimum age for their jurisdiction. Age verification protects minors, ensures legal compliance, and maintains platform integrity across all jurisdictions.

### Age verification process

We verify your age through government-issued identification during the verification process. This is typically a one-time requirement. In certain cases, we may require additional documentation for age and identity verification.

## Identity verification requirements

### Required documents

**You must provide ONE of the following:**

* Passport (any country)
* Driver's license (government-issued)
* National identity card
* State/provincial ID card

**Requirements:**

* Must be current and not expired
* Photo must be clearly visible
* All text must be legible
* Full document must be visible (no cropping)

### Additional verification

Depending on your location, content type, and account activity, we may require:

* **Video verification**: Short selfie video to confirm identity
* **Business documentation**: If operating as a business entity
* **Secondary ID**: For enhanced verification in certain jurisdictions
* **Verification calls**: Phone or video call with our verification team
* **Ongoing verification**: Periodic re-verification or additional inquiries to ensure account authenticity

We reserve the right to conduct additional verification at any time to maintain platform integrity and comply with regulatory requirements.

## Payout eligibility

### Bank account requirements

<Steps>
  <Step title="Verified bank account">
    Must be capable of receiving electronic transfers from Stripe
  </Step>

  <Step title="Supported countries">
    Your bank must be in a country where Stripe supports payouts
  </Step>

  <Step title="Account ownership">
    Bank account or payout method must be set up through our secure payment processor
  </Step>
</Steps>

### Supported payout methods

Payout methods vary by country and are handled through our payment processor. Available options may include:

* **Bank transfers**: Direct deposit to your bank account (ACH, wire, SEPA, etc.)
* **Debit cards**: Instant transfer to eligible debit cards
* **Digital wallets**: Country-specific options like PromptPay and others depending on your location

The specific methods available to you will be shown during the payout setup process based on your country.

## Geographic restrictions

### Supported countries

Ultra supports performer payouts in most countries through our payment processor. However, due to legal and regulatory requirements, we **cannot** support monetization for accounts based in:

* Countries under US or international sanctions
* Regions with restricted financial services
* Jurisdictions where performer platforms are prohibited

<Note>
  **If you're not sure**: Contact performer support with your country/region, and we'll confirm eligibility before you start the verification process.
</Note>

## Security requirements

### Two-factor authentication (Required)

<Warning>
  **2FA is mandatory for all verified performers.** You must enable two-factor authentication on your account before completing verification and maintaining payout eligibility.
</Warning>

## Content compliance requirements

### Prohibited content

Even with verified performer status, you must comply with our content policies:

<Warning>
  The following content is **strictly prohibited**:

  * Illegal activities or content
  * Non-consensual content of any kind
  * Graphic sexual content or nudity is explicitly prohibited on Ultra.
  * Content involving or appearing to involve minors
  * Extreme violence or gore
  * Hate speech or harassment
  * Copyright infringing content
  * Misleading or fraudulent content
</Warning>

### Platform guidelines

Verified performers must:

* ✅ Follow community guidelines at all times
* ✅ Maintain accurate profile and content information
* ✅ Comply with DMCA and intellectual property laws
* ✅ Report violations of terms of service

## Verification process

### How to get verified

<Steps>
  <Step title="Request Access">
    The Ultra performer program is currently available on an invite-only basis. If you do not know an existing performer who can invite, please Request Access.
  </Step>

  <Step title="Create account">
    Make your account, choose your display name, add a profile picture and bio.
  </Step>

  <Step title="Upload government ID">
    Provide a clear photo of your government-issued identification and a matching headshot.
  </Step>

  <Step title="Set up payout method">
    Connect your bank account or other payout method through our secure payment processor
  </Step>

  <Step title="Review period">
    Our team reviews your application (typically within 24-48 hours)
  </Step>

  <Step title="Approval">
    Once approved, monetization features are immediately available
  </Step>
</Steps>

### Application review time

* **Standard processing**: 24-48 hours
* **Peak periods**: Up to 5 business days
* **Additional verification needed**: We'll email you with specific requests

## Maintaining verification status

### Ongoing verification

To maintain performer status, you must:

* Respond to verification requests within 14 days
* Cooperate with additional verification procedures when requested

### Loss of verification

Your verification status may be suspended or revoked if:

* Two-factor authentication is disabled
* You fail to respond to verification requests
* Suspicious activity is detected on your account
* You violate platform policies or terms of service

## Common verification issues

### Application rejected?

Most rejections are due to:

1. **2FA not enabled**: Two-factor authentication must be active
2. **Document quality**: Blurry, cropped, or illegible documents
3. **Expired ID**: ID must be current and not expired
4. **Name mismatch**: Name on ID must match application
5. **Age requirement**: Does not meet minimum age requirements

<Note>
  If your application is rejected, you'll receive specific feedback and can resubmit with corrected documents immediately.
</Note>

## Data protection and privacy

### How we handle your information

* 🔒 **Encrypted storage**: All documents stored with bank-level encryption
* 🔒 **Limited access**: Only authorized verification team members can view documents
* 🔒 **Compliance**: We follow GDPR, CCPA, and all international data protection laws
* 🔒 **Third-party processors**: Payment information is securely handled by our payment processor (Stripe)
* 🔒 **Retention**: Documents retained only as long as legally required

### Your rights

You have the right to:

* Access your verification data
* Request deletion (after account closure)
* Update information at any time
* Export your data

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I verify under a stage name or pseudonym?">
    No. Verification must be under your legal name for compliance and payout purposes. However, your public profile can use any name you choose - your legal information remains private.
  </Accordion>

  <Accordion title="What if I don't have a government-issued ID?">
    A valid government-issued photo ID is required for monetization. This is a legal requirement for payment processing and age verification that we cannot waive.
  </Accordion>

  <Accordion title="Why is 2FA required?">
    Two-factor authentication protects your account and earnings from unauthorized access. Given the financial nature of performer accounts, 2FA is a mandatory security measure.
  </Accordion>

  <Accordion title="Can I verify a business account?">
    Yes. Business accounts require additional documentation including business registration and proof of authority to operate the business. Contact performer support for business verification requirements.
  </Accordion>

  <Accordion title="What is 'additional verification'?">
    We may occasionally need to verify account authenticity through additional methods such as phone calls, video calls, or follow-up questions. This helps us maintain platform integrity and prevent fraud.
  </Accordion>

  <Accordion title="What happens if I provide fake documents?">
    Providing fraudulent documents results in immediate permanent account termination, forfeiture of all earnings, and potential legal action. We use advanced verification technology and manual review to detect fraud.
  </Accordion>

  <Accordion title="Can I transfer verification to a new account?">
    No. Each account requires separate verification. You cannot transfer verification status between accounts.
  </Accordion>
</AccordionGroup>

<Note>
  **Questions about verification?** Our performer support team is available to help you through the process. Contact us at [support@ultramessenger.com](mailto:support@ultramessenger.com)
</Note>